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BadgeBuilder® Frequently Asked Questions

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Advice and Tips

You will find useful advice and tips in the section to help you get the most out of BadgeBuilder®

Topics

 
  Topic: 64 Bit Compatability
Question:

Is BadgeBuilder compatable with a 64 Bit OS environment?

Answer:

Yes. BadgeBuilder 6.x is compatable in a 64 bit environment, including Vista and Windows 7 & 8.

 
Open Document Topic: Accessing dongles on an outside network
Question:

How do I access a network dongle that is on a network outside my local subnet or on the Internet?

Answer:

There are two methods by which the cliient can be instructed where to look for a dongle. Please see the PDF file that corresponds to this entry for details.

 
  Topic: Cannot save pictures to linked database
Question:

I added the four required fields and linked to an existing database. The information came in but when I make a change to an existing record or take a picture it doesn’t save. What’s wrong?

Answer:

You need to populate the datakey field with unique numbers. The datakey is a number which must be present so that each record in the database is guaranteed to be different. The badging program will take over control of putting this number in for all new records.

 
  Topic: Can't capture images from my camera
Question:

I purchased a digital camera and I installed the software but the program still won’t let me acquire. Why not?

Answer:

The camera you purchased may or may not have come with a TWAIN driver. In the badging program, go to “Configuration”. If “Select Source” is not available then you may not have purchased the PIA option. You will need to obtain this feature from your vendor. See the answer for the question above for further details. If “Select Source” is available, click on it to open the TWAIN sources dialog box. If there are no entries then a TWAIN source has not been installed. Try re-installing your software to see if there was a selection for a TWAIN driver that was missed. If not, contact the vendor or check their WWW page to find if a TWAIN driver is available.

 
Open Document Topic: How do I move BadgeBuilder to another PC
Question:

How do a I move a BadgeBuilder database to another PC.

Answer:

Click the document icon to the left to view a PDF document associated with this topic for more details.

 
Open Document Topic: How To Upgrade From Direct/LXI
Question:

How do I perform an upgrade from BadgeBuilder Direct or LXI to the full version of BadgeBuilder?

Answer:

Click the document icon to the left to view a PDF document associated with this topic for more details.

 
  Topic: Importing CSV files into BadgeBuilder
Question:

When importing data into a database from a CSV file, the last field in the database has data in for some records that shouldn't be there. What's wrong?

Answer:

In order to properly import text into the database, all text-based entries, including blank ones, must be surrounded by double-quotes.

For example: "first name","last name","",""

 
Open Document Topic: Installing a Single/Multi-License Dongle
Question:

How do I install a BadgeBuilder dongle (License Key Hardware Device) containing a single or multiple license?

Answer:

A dongle can contain one or more licenses, and can be accessed by BadgeBuilder when the dongle is on the local PC, on the Local Area Network, on a Terminal Server, or elsewhere on the Internet.  See the attached PDF for full details.

 
Open Document Topic: Integrating into other software
Question:

Can BadgeBuilder be integrated into other software products using an XML interface?

Answer:

Yes, for full details of the XML RPC (Remote Procedure Call) interface, please click the document icon at the left.

 
Open Document Topic: MagTek Mag Stripe Reader Configuration
Question:

How do I configure the MagTek mag stripe reader to read different tracks and/or work in BadgeBuilder/TeamTracer?

Answer:

MagTek provides programming software that allows you to switch modes of operation between HID and Keyboard Emulation. They also have commands to allow you select different tracks to read and what format to read them in.

The programming software can be downloaded by clicking here. The proper commands for setting up the device are listed in the text document attached to this posting.

 
  Topic: Outside printable area warning message
Question:

Why do I keep getting a message that my card is outside of the usable print area when I print?

Answer:

The printer that you are using is setting the usable page size which is often somewhat smaller than full page size. You can check this by going to the print dialog and checking in page info. You will need to reduce the size of your card to be under the usable page width and height listed. See the next Q&A for details.

 
  Topic: Prevented record deletion
Question:

I am linking to a database that should not have records added or deleted. I need to be able to modify existing data, take pictures and print badges. How can I do this?

Answer:

There is a start-up level called Server Mode that allows this style of operation. To enable it, do the following: Open your database and log in as a master user. Go to “Configuration” and down to “Program Set-Up”. At the bottom of the list will be a check box with a description of “Allow changes to current record”. Check this box. This setting will now be saved with the .idc file. No other databases will be affected. Then, create a shortcut to the badging program. Go to the properties of the shortcut and look at the “Short Cut” tab. There will be a listing in the target line similar to “C:\program files\badging\BadgBuilder\bb32.exe”. Insert a space after the last e in .exe and then add “/server” (no quotes) to the end of this line. This shortcut will now start the program in Server Mode. BE AWARE: NO error messages OR confirmations will come up in this mode. This does not apply to BadgeBuilder LXI/Direct

 
  Topic: Reducing the size of a badge
Question:

I need to reduce the size of my card. How do I do this?

Answer:

Go to “File” and then down to “Revise Current Badge Design”. When the card design comes up on the screen, right click on the card anywhere where there is not a field. When the dialog box comes up will have X and Y size numbers in the lower right hand section. These should be modified to reflect the size you need. If you get a message that the card cannot be sized that small, you will need to move or reduce the size of fields which have borders on the edge of the card.

 
Open Document Topic: Running multiple copies on a network
Question:

Can I run multiple copies of BadgeBuilder on computers connected by a Local Area Network (LAN) and have them all work from a common database?

Answer:

Yes. For full details of how to set this up please click the document symbol at left.

 
Open Document Topic: Year 2000 Compliance
Question:

Is BadgeBuilder Year 2000 Compliant?

Answer:

Yes. For details, download the document associated with this Topic by clicking on the `page` image to the left.

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Last updated : February 14, 2019 9:35 am
 


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Phone: 800-856-4735 or 508-476-9200
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